Privacy Policy

Tiger Medical Institute LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that you voluntarily provide when you:

• Fill out forms on our website
• Sign up for services or appointments
• Contact us via email or phone
• Opt in to receive SMS messages

This information may include:

• Name
• Email address
• Phone number
• Any additional information you provide in forms

2. How We Use Your Information

We use the information we collect to:

• Provide medical and administrative services
• Schedule and manage appointments
• Respond to inquiries
• Send service-related communications
• Send promotional and educational content (only if opted in)
• Improve our website and services

3. SMS Messaging Program (IMPORTANT)

If you provide your phone number through our website forms, you may voluntarily opt in to receive SMS messages from Tiger Medical Institute LLC.

SMS consent is collected via an unchecked checkbox and is never required to purchase services.

We send two types of SMS messages:

Non-marketing messages:

• Appointment reminders
• Confirmations
• Service updates
• Account notifications

Marketing messages (only if opted in):

• Promotions
• Wellness programs
• Educational resources
• Special offers

Message frequency may vary (up to 4 messages per month per category). Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For help, reply HELP.

4. SMS Consent & No Sharing Policy (CRITICAL COMPLIANCE)

We value your privacy and strictly protect your SMS consent.

No mobile information or SMS opt-in data will be shared with third parties or affiliates for marketing or promotional purposes under any circumstances.

SMS consent is used only for communication between you and Tiger Medical Institute LLC.

Information may be shared only with service providers who assist in delivering SMS communications (such as messaging platforms), and only for operational purposes.

5. Message & Data Rates Disclosure

Message and data rates may apply to all SMS communications sent or received based on your mobile carrier plan.

6. Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

• STOP to unsubscribe
• HELP for assistance

You may also contact us directly to update your communication preferences.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, use, or disclosure.

8. Cookies & Tracking Technologies

We use cookies and similar technologies (including Google Analytics and advertising pixels) to:

• Improve website performance
• Understand user behavior
• Deliver relevant content and advertising

You may disable cookies in your browser settings.

9. How We Share Information

We do not sell or rent your personal information.

We may share information only with:

• Service providers assisting in operations (e.g., scheduling, messaging, analytics)
• Legal authorities when required by law

All partners are required to maintain confidentiality and data protection standards.

10. Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Opt out of SMS communications at any time
• Withdraw consent where applicable

11. Children’s Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect information from children.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

14. Contact Information

Tiger Medical Institute LLC
833 TJ Courson Road
Fernandina Beach, FL 32034

Email: steve@tigermi.com